The prices on my website are in euro because I move country a lot and I currently live in Tokyo, Japan. Orders will be sent by Japan Post or Yamoto Transport.
To cover shipping and safe packaging of your items I have a flat shipping rate of 8 euro within Japan, 10 euro for 1 item and an additional 2 euro per extra item for a list of countries. Please contact me by email if your country is not on this list or if you want to request a quote for ordering or sending bigger orders.
All care will be taken but items lost in shipping can not be covered by AMP Ceramics.
Orders will be shipped within 2-5 days from the receipt of full payment of purchase. Parcels shipped within Japan will arrive in 2 days, sending to the US, Europe & Australia around 2 weeks.
Payment is made securely through Paypal or Stripe. Please make sure all of your contact details are correct and up to date especially your shipping address. It is very important as this will allow the items to be safely shipped to your correct address.
Additional taxes and duties may be added upon arrival in the destination country; we are unable to estimate these fees, and they are the responsibility of the customer.
If your items arrive to you damaged please contact me within 48 hours with photographs of the damage and the outer box and we will discuss how to proceed. No returns on discounted or sales items.